User Guides

Getting started

How do I register as a Retailer on Dropshipzone?

How do I activate and start accessing my account?

How do I get started with Dropshipzone on Shopify?

How do I contact the Dropshipzone support team?

Importing products

How do I search products for my online store?

How do I import products to my online store?

How do I import products to my Shopify store specifically?

Pricing products

How do I check price updates?

How do I check promotion updates?

Using Shopify? Here’s how to update Dropshipzone prices automatically

Not using Auto Price Sync via Shopify? Here’s how to update prices manually

Managing orders and payments

How do I place orders on Dropshipzone?

How do I set up Auto Order Sync for my Shopify store?

How do I pay for my orders?

How do I cancel my orders?

How do I check my order status and order history?

How do I enable the Automatically Fulfill Orders function for my Shopify store?

Bulk order

How does bulk ordering work on Dropshipzone?

How do I place bulk orders on Dropshipzone?

Managing inventory

How do I check product and inventory updates?

How do I enable the automatic inventory update function for my Shopify store?

Shipping

What is Postcode Zone Mapping?

Shipping information

How do I set up the Shipping Calculator for my Shopify store?

How do I add the 'Free Shipping' tag in Shopify?

Integrations

Warranty, returns, and refunds

Returns and refunds

Getting started as a Supplier

Become a Supplier with Dropshipzone

Navigating the Supplier Portal

How to use your Dashboard

Shopify App: Supply for Dropshipzone

Getting Started

Upload new products

Manage existing products

Updating products and pricing

How to add a new product

How to add products in bulk

Template fields

Product approval

How to update product information

How to update products in bulk

How to remove a product

How to export product information in bulk

How to select product images

Product listing templates

Optimising your product listings

Platform guidelines

Promoting your products

What is the Promotion Service?

How to join a Promotion Service Event

Making the most of a promotion

Shipping and fulfilment

How does shipping work?

What is Postcode Zone Mapping and why is it important?

How to calculate your shipping fees

How are my orders processed?

How to check order details

How to add tracking information to orders

How to cancel orders from the Shipment page

How to export order information in bulk

How to cancel orders

How to view your sales

Invoicing and payouts

Understanding your RCTI notice

Where to view recipient-created tax invoices (RCTI)

How to issue a credit note or adjustment

When do I receive payments?

Managing your account

How to update your account information and contact details

Changing your password

Terms and conditions of your Dropshipzone account

Integrate with APIs

What integration solutions does Dropshipzone provide?

How do I integrate with Dropshipzone APIs?